Nguyễn Thị Hải Minh: Vietnam’s Leading Operations Director 2025   

With over 18 years of experience in the international hospitality and resort industry, Ms. Nguyễn Thị Hải Minh – Operations Director of The Pearl Hoi An – stands out as a prominent female leader, significantly contributing to shaping new standards in hotel operations and management in Vietnam.

Honored with an Honorary Doctorate in Tourism from Apollos University (USA) in 2023, Ms. Minh has held pivotal positions at world-leading hotel brands such as Hyatt, Accor, IHG, and GHM. Her strengths lie in strategic thinking, comprehensive operational capabilities, business development, team management, and crafting customer experiences that exceed expectations.

Under her astute leadership at The Pearl Hoi An, the resort has emerged as a prominent destination in Central Vietnam, hosting impressive events including Quang Nam’s largest outdoor music festival, VUNGOC&SON’s “The Glorious Orient” fashion show, and serving as the official accommodation partner for Miss Grand International 2023.

Ms. Minh is also a familiar face on the international stage, having represented Alcove Hospitality in accepting prestigious awards such as “Top 10 Strong Brands Asia” (2025), “Best Director of Operations” (Haute Grandeur Global Awards 2024), and “World’s Leading Hotels & Resorts Operation Management Company” (Dubai, 2025).

Dedicated, courageous, and relentlessly innovative, Ms. Nguyễn Thị Hải Minh does not merely operate a resort – she crafts experiences, elevating the brand of Vietnamese hospitality on the global tourism map.